Relibuild Construction Management
Scaling contractor coordination and operations speed by 40% with a unified enterprise project portal.
The Business Challenge & Problem
Relibuild Corp faced critical operational inefficiencies when managing multi-million dollar construction projects across scattered teams. Contractors, subcontractors, and property owners relied on fragmented channels—spreadsheets, emails, and phone calls—to coordinate timelines, submit requests for information (RFIs), and approve change orders.
This led to communication delays, project extensions, invoice discrepancies, and cost overruns. The firm lacked a centralized, real-time single source of truth capable of mapping operational dependencies, managing contractor onboarding, and enforcing secure payment milestones with visual audit trails.
VTech Serve was engaged to build a secure, enterprise-grade project portal that integrates contractor marketplaces, task management, document sharing, and financial compliance workflows into a single responsive application.
Core Solution & Platform Features
Unified Project Workspaces
Centralized dashboards where project managers, subcontractors, and clients can track milestone progress, view blueprints, and share real-time updates.
Contractor Onboarding & Marketplace
Automated verification workflows checking contractor licensing, liability insurance coverage, and historical rating metrics before admitting them into active bidding.
Bid Management & Procurement
A secure request-for-proposal (RFP) pipeline enabling contractors to submit line-item estimates, with side-by-side comparison interfaces for administrators.
Secure Escrow-Style Milestones
Financial workflows that lock project capital in escrow and release payouts to subcontractors only after milestone inspection and client sign-off.
RFI & Change Order Tracking
Formal workflow loops for Request for Information submissions and Change Orders, creating legal, timestamped audit trails of design deviations.
Field Mobile Access
Progressive web application capabilities optimizing document viewing, photo uploads, and task completions in remote field environments with weak network signals.
Technical Operational Workflow
Account Creation & Licensing Check
Subcontractors register, upload certification files, and undergo automated OCR checks verifying liability insurance parameters.
RFP Submission & Evaluation
Property owners publish project documents; verified subcontractors submit structured bids via a secure line-item portal.
Milestone Setup & Capital Escrow
Once a bid is selected, project phases are structured, and payment funds are deposited securely into Stripe escrow vaults.
Field Execution & Visual Submission
Contractors report progress, snap field photographs, upload files, and formally request milestone completion reviews.
Verification, Approval & Release
Inspectors verify work quality, sign off via digital signature, and trigger Stripe Connect payouts automatically.
Key Business Outcomes
Project setup, RFI processing, and client approval workflows are completed significantly faster.
Escrow agreements and visual progress photo audits resolved contractor payment discrepancies.
Eliminated manual tracking spreadsheets, paper invoices, and phone follow-ups through automated workflows.